Read on for a detailed explanation of these solutions. Solutions to the “problem playing this item” error on Plex However, the good news is that you can fix this Plex error in several ways. When this happens, it means you cannot watch a movie on Plex. In other cases, the issue arises when you try to play specific files such as MKV. It can also occur if you are using the Plex Media Server 0.9.17.X and above. If you want to access your Plex Server over the Internet would strongly recommend using a VPN connecttion for security.Have you been watching movies via Plex and encountered the error “ there was a problem playing this item?” The problem is common among users using the app for the first time. However, you are currently denying us this sort of information which makes trouble shooting very difficult.īy the way Plex uses 10 different ports depending on the Plex service. The Pi Plex server is 192.168.2.238 name dns-pi-2w :-Ġ0:28:11.999 DEBUG - Request: GET / (4 live) GZIPĠ0:28:11.999 DEBUG - Request came in with unrecognized domain / IP 'dns-pi-2w' in header Host treating as non-localĠ0:28:12.000 DEBUG - Request: GET /media/providers (4 live) GZIPĠ0:28:12.000 DEBUG - Completed: 401 GET / (4 live) GZIP 0ms 435 bytesĠ0:28:12.000 DEBUG - Completed: 401 GET /media/providers (4 live) GZIP 0ms 357 bytesĠ0:28:12.419 DEBUG - Request came in with unrecognized domain / IP 'dns-pi-2w' in header Host treating as non-localĠ0:28:12.420 DEBUG - Request: GET /identity (2 live) GZIP
Here is a sample from a device outside the 192.168.2.0 network via 192.168.2.26. Plex logs are good at showing connection information. Plex server is run on Raspberry Pis here, but since they run linux expect their installation is very close to that on ClearOS. You realize that you are hand-cuffing any-body who tries to help by not being able to supply the information that may be crucial to fixing the problem. Please don't tell me to check the logs or something, because I would not know how to do that.ĭo you wish to learn how to, or are you unwilling to do anything llike that or what? I find that inability a bit surprising since your profile here on this site indicates you have been around for some 10 years, maybe more.
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